Update: 05/30/2024 - Thank you for all who viewed this page. I have found a new career path. Please check my LinkedIn profile for the latest updates. If you are on this page, it is probably because I filled out a job application for your company and included this link. Below are a few of my samples. Click "Read On" to see the full page.
Infographic/Job Aid
Technical Writing Examples
Bespoke Customer Engagement Video
Customer Engagement - In the past, I have sent custom videos to customers about certain things. In this case, I sent the customer a survey in an email but wanted them know the link was safe to click on.
eLearning / Enablement Content
Content Delivery Network (CDN) Illustration - In this video I demonstrate how a CDN works in very basic terms. This is an older video (2017) and my tools and techniques have expanded since this recording.
Control Panel: Create a Ticket - This is one part of the screencast series that I authored to show new customers various parts of their portal. I would make these videos available via ticket for the customer to view when they could.
Technnical Training / Walkthroughs
Installation of Task Warrior - Taskwarrior was an early tool I used before SharePoint to track customer engagement. I created this video series to share with others on how to use the tool.
Panel Discussion
Getting Started with Rackspace Managed Cloud
Cloud Application Architecture Trends for 2015 and Beyond
Team Culture
Rackspace Video Challenge - HSD SMB - Can't Stop the Feeling!